Most sales people receive some portion of their remuneration based on the success of their sales effort. For some, they operate on 100% commission. And of course this is a powerful incentive to improve. Their connection to sales is obvious.

What about other people in your organisation? The receptionist. The delivery driver. The accounts clerk. In a small business, pretty much everyone will talk to your customers. But they probably don’t consider themselves in sales.

Whether they like it or not, they are in sales. And they are on commission too. After all, if sales go down dramatically, or they cause you to lose an important customer, their whole pay packet (and job) is at risk.

Do your non-sales staff see the connection between what they do and sales? Every customer contact in your business with anyone in it is a moment of truth for your business. Does everyone in your business know that they are in sales, and that everyone in your business Works on Commission?

So why not make even some small portion of their package visibly dependent on sales so that every time they answer the phone, they KNOW they are Working on Commission.

May Your Business Be – As You Plan It.

About the author:

Dr Greg Chapman is the Director of Empower Business Solutions and The Australian Business Coaching Club and is the internationally recognized author of The Five Pillars of Guaranteed Business Success.

Sourced and published by Henry Sapiecha 22nd March 2010

Bio of Mike O’Hagan – Mini Movers

Sponsored by the Maryborough Chamber of Commerce Qld

www.maryboroughchamberqld.com.au

For the first 10 years of Mikes work life he worked for 35 different employers. In his words “I’m a product of the many really bad, and the few good, employers I worked for”.

This background helped to influence Mike to “do it differently” in business.

His business career started with buying and selling goods as a second-hand dealer. 8 years later the entrepreneur in Mike surfaced when he launched a short distance furniture removal business. This evolved into MiniMovers. MiniMovers is today an innovative market leader, growing from an initial investment of $200 and a Ute,

www.youbeautute.com www.minimokes.com www.www-trader.com

to an annual turnover exceeding $30 million with over 450 employees. Today, Mike Chairs the Board of Directors with an experienced CEO running the Business.

Mike has recently been on various Government committees including a Small Business Advisory Panel to the Governor of the Reserve Bank of Australia. He is currently a Commissioner on the Australian Fair Pay Commission, charged with the responsibility of setting the minimum pay for workers in Australia. He is also on the Board of Directors, of the Australian Institute of Management (AIM) and the National Board of the Duke of Edinburgh Awards.

To keep “on the edge” he is also attending the EO/MIT Entrepreneurs Masters Program in Boston USA. He is a sought after key note speaker who shares a variety of business and thought provoking views over a range of topics. He can answer the questions while keeping you interested, inspired and empowered.

“My education at the very best school (of hard knocks) guarantees I’ll challenge many commonly held beliefs”.

Mike is a true entrepreneur and a business innovator, and you’ll find that his down-to-earth style is both compelling and contagious.

WHAT’S YOUR STORY?

Posted by Henry Sapiecha 28th Sept

Hi !Good Morning World

From the land down under-Australia

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timing as well as subject matter played a great part in his unique effective approach.

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and promo flyers and try at all time to offer you the very best of deals/info available.

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We invite your constructive comments and input at all times.

Just click here to register your approval & topics selection

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What a beautiful day

Warm regards

Henry Sapiecha C.E.O

http://www.newscorp.ws

LET OUR TEAM OF PROFESSIONALS HELP YOU

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CEO Henry Sapiecha

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